Cold Plunge Chiller - 1/3HP

Called Plunge Crafters with a question about a product I purchased. Spoke to an actual person, Nathan, who was exceptionally helpful and even helped me save over $500 by purchasing a new chiller through them vs the competition

The chiller works great, efficient, and an awesome product. My review is 4 rather than 5 stars because the set up directions were not great and the company does not have any videos on line or a link to videos on set up instructions. The unit comes with a ton of extra parts to ensure you can connect it to different tub types, but with no explanation it made it really difficult to install. I had to get on Instagram as it was the only way to "contact" the company directly.

Nathan & Kristin, please make a few install videos for your customers and put them on You tube and link to your website.

Great Chiller!

⭐️⭐️⭐️⭐️⭐️
This inflatable cold plunge tub is incredible! Not only is it durable and effective, but it’s also portable, which means I can take it anywhere—whether I’m at home or traveling, It comes with a bag to transport!

Setup was a breeze. It took me just a few minutes to inflate and fill, and I was ready to enjoy a refreshing cold plunge. The materials are high-quality and hold up great even with frequent use.

If you’re looking for a convenient and versatile cold plunge solution, this is it. Highly recommend it for anyone wanting to make cold therapy a part of their lifestyle, no matter where they are!

Once you order it also gets to you super quick! The order went out the next day and I received the product in a few days! 😍

⭐️⭐️⭐️⭐️⭐️

I’m beyond impressed with this cold plunge chiller! Not only does it deliver ice-cold water for the perfect plunge, but the quality and performance are top-notch. It chills the water quickly and maintains the perfect temperature with ease, making every session refreshing and rejuvenating.

What really stood out was how fast it shipped—I received it in just a few days! The setup instructions were clear, and the unit was up and running in no time. Best purchase!

Ordered my chiller from Plunge Crafters on a Thursday and had it at my door by Saturday—can’t beat that kind of shipping speed. I set everything up on Sunday and thought I was having technical issues. I called the number that afternoon and was surprised when Nathan, the owner, answered the phone himself.

I explained what was going on, sent over a few photos and videos, and we exchanged several emails—on a Sunday. He wasn’t totally sure what the issue was, so he planned to reach out to the manufacturer and get back to me the next day.

As luck would have it, I found out they were located only about 30 minutes from me here in Texas (love supporting local when I can). I asked if I could bring the unit by and swap it out. Without hesitation, Nathan said yes.

Here’s where it gets good: I show up at their warehouse ready to exchange the unit, and Nathan already has a new one set up and running. He walks me through the setup, and pretty quickly I realize—turns out the issue wasn’t the unit… it was operator error. Once I mimicked the proper setup with my own unit, it worked perfectly.

I spent a few minutes chatting with Nathan and his wife—great people—then took my unit home. Got everything reconnected, fired it up, and boom, ice-cold water ready to go. Took my first plunge the next morning and couldn’t be happier.

The chiller looks great, works exactly as it should, and has no leaks or problems whatsoever. But what really stood out was the customer service—from the handwritten thank-you note on the receipt to the personal support on a weekend, to the flexibility and professionalism during the exchange process. I’ve been complaining for a while about how rare good service is these days, and this was hands-down the best I’ve experienced in a long time.

If you’re looking for a cold plunge chiller, I can confidently say you won’t go wrong with Plunge Crafters. Great product. Even better people.